Frequently Asked Questions

Everything you need to know about your YUXUS experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.

How do I know which size to choose?

Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.

Are your materials sustainably sourced?

Yes, YUXUS is committed to ethical fashion. We use organic cotton and recycled polyester in our collections to minimize our environmental footprint.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our support team.