Returns & Exchanges

At YUXUS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our streamlined process ensures that updating your wardrobe is as effortless as the style we provide.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the garments in their original packaging with all tags attached, ensuring the items are in their original, unworn condition.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop off your package at any authorized courier location.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing